Before you start
- You have received an invitation from a company that uses NectorPay
- You have access to the invitation email or link
1
Step 1 of 5
Accept your invitation
- 1You'll receive an email from the company inviting you to join their contractor portal
- 2Click the link in the email to create your account or sign in
- 3Complete the sign-up steps (email verification, password if required)
2
Step 2 of 5
Complete your profile and bank details
- 1Add your name, contact details, and any information the company requires
- 2Enter your banking details so you can receive payments (account number, routing/SWIFT, bank name)
- 3Save your profile; you can update it later from the portal if needed
3
Step 3 of 5
Submit your first invoice
- 1Go to 'My invoices' or 'Invoices' in the contractor portal
- 2Create a new invoice and enter the amount, currency, and any line items or notes
- 3Submit the invoice for approval; the company will review and approve it before payment
4
Step 4 of 5
Track payment status
- 1Check the status of your invoices (e.g. awaiting approval, approved, paid) in the portal
- 2You may receive email notifications when an invoice is approved or paid
- 3Payment is sent by the company via their bank; timing depends on their process
5
Step 5 of 5
Get help
- 1For questions about your rate, payment timing, or invoice feedback, contact the company that invited you
- 2For technical issues with the portal (login, forms, errors), contact NectorPay support at [email protected]
- 3Browse the rest of the Help Center for more guides and FAQs